Delete a service or your account

This page shows how to delete a service, what happens to its address and its data, and how to have your account deleted.

Before you delete a service

Deleting cannot be undone. Check these points first:

• Keep a copy. Open the service, click the three-dot menu in the header, and choose Export to Excel (Als Excel exportieren) for the workbook, or Export Service Package (Service-Paket exportieren) for the workbook together with its parameters and settings. See Export a workbook.
• Tell the callers. Applications, AI assistants, web apps and workflows that use the service stop working.
• Consider unpublishing instead. An unpublished service is offline but keeps its workbook and settings, and you can publish it again later.

Delete a service

A published service cannot be deleted directly. Take it offline first.

1. Open the service.
2. Click the status button Published (Veröffentlicht) in the header and choose Unpublish (Deaktivieren). If you have unsaved changes, save them first.
3. Go back to the service list.
4. Click the three-dot menu of the service and choose Delete (Löschen).
5. Confirm Delete this service? (Service löschen?) with Yes (Ja).

A draft can be deleted straight away, starting at step 4.

If you try to delete a service that is still published, the app shows Cannot delete published service (Veröffentlichten Service nicht löschbar) and asks you to unpublish it first.

What happens to the address

• From the moment you unpublish, the address of the service answers HTTP 404 with "Service not found or not published". The same applies to its MCP address, its discovery address, its web app and its snippets.
• If you publish the same service again, the same address works again.
• After deleting, the address stays unanswered. A new service gets a new ID and therefore a new address; callers must be given the new one.

What happens to the data

Deleting a service removes:

• the workbook and the published version
• the inputs, outputs, descriptions and settings
• all tokens of the service
• the usage numbers and the call log
• the web app settings

Files you exported earlier stay on your computer. The service is also removed from the project it was in.

Unpublish, delete, or keep as a draft

Drafts cost nothing and do not count towards the published services of your plan. See Published services limit.

Delete your account

Account deletion is done by support.

1. Export what you want to keep: workbooks with Export to Excel, complete services with Export Service Package.
2. If you are on Pro, say in your message that the subscription should end as well. See Upgrade and billing.
3. Write to support@spreadapi.io from the email address of your account and ask for the account to be deleted.

Deleting the account removes the account record and all its services with their workbooks, parameters, tokens and usage data. All addresses of your services stop answering. This cannot be undone.

If you only want to stop using SpreadAPI for now, you do not have to delete anything: unpublish your services and sign out. A Basic account costs nothing.

For developers and agents

• A call to an unpublished or deleted service answers HTTP 404: {"error": "Not found", "message": "Service not found or not published"}. See Not found and unpublished.
• Tokens of a deleted service are gone with it and cannot be restored.
• An agent connected to an account cannot delete a service or an account; this is done by the account owner in the app.

FAQ

How do I delete a service?

On the service list, open the three-dot menu of the service, choose Delete and confirm. If the service is published, unpublish it first.

Why can I not delete my service?

It is still published. Open it, click Published in the header, choose Unpublish, and then delete it from the service list.

Can I restore a deleted service?

No. Deleting cannot be undone. If you exported a service package before, you can import it into a new service, which gets a new address.

What do callers get after I delete or unpublish a service?

HTTP 404 with "Service not found or not published". Web apps, snippets and AI connections of that service stop working as well.

Does the address stay the same if I publish again?

Yes, as long as it is the same service. Unpublishing and publishing again keeps the service ID and the address; only a deleted service loses its address for good.

What is the difference between unpublishing and deleting?

Unpublishing takes the service offline and keeps everything as a draft. Deleting removes the workbook, parameters, tokens and usage data permanently.

How do I delete my account?

Write to support@spreadapi.io from the email address of your account and ask for the deletion. Export the workbooks and service packages you want to keep first.

What is deleted with my account?

The account record and all its services with their workbooks, parameters, tokens and usage data. The addresses of all your services stop answering.

Do I have to delete my account to stop paying?

No. Ask support to end the Pro plan; the account then continues on the free Basic plan and keeps its services.

As an agent, can I delete a service for my user?

No. Tell the user to delete it in the app: unpublish first, then Delete in the three-dot menu of the service list.